EXCHANGES AND RETURNS

No price matching, no rain checks, refunds, or extensions on special offers. 

 
IN- STORE purchases - EXCHANGE OR CREDIT ONLY

ONLINE purchases - Sale purchases: EXCHANGE OR CREDIT ONLY

ONLINE purchases - Regular priced purchases: EXCHANGE, CREDIT OR RETURN.

with 14 days of purchase. 

 

If you received a holiday gift, you have until January 7th to exchange, credit or refund online purchases. No extensions.

ALL sale items are exchange or credit only.

We ask that all garments be in brand new condition, unworn, unwashed, with tags attached, and accompanied by the original receipt or gift receipt.

ONLINE EXCHANGE OR RETURN DETAILS: 

1) Fill out the Exchanges and Returns Form that came with your shipment, or see the PDF below. 

2) Mail the completed Exchanges and Returns Form, the item(s) to be returned and the original sales receipt to:

The Cashmere Shop
24 Bellair StreetToronto,

Ontario, Canada
M5R 2C7